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About Zoho Assist

Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It becomes easy to access & tackle unmanaged systems. You can transfer up to 2GB files to other computers/ devices located across different networks. Real-time collaboration is possible to conduct virtual meetings and training sessions are easier now with Zoho Assist. It has remote rebooting & reconnecting capabilities. Users will enjoy unattended remote access where they can switch on systems remotely with just a click. One can remotely access & operate power options like restart, shutdown, log off, hibernate etc. It is firewall-friendly.

Screenshots & Videos

Microsoft Teams Integration screenshot
Remote Support Session- Start Session screenshot
Remote Support- Start Now screenshot
Video Thumbnail
Video Thumbnail
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%
  • Reviews
    81%
  • Momentum
    66%
  • Popularity
    75%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

Zoho Assist Awards

Zoho Assist Features

Remote Access Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Zoho Assist Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 06/12/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zoho Assist Pricing.

Zoho Assist Alternatives

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Zoho Assist Reviews

User Rating

4.4/5 (Based on 340 Ratings)

Ratings Distribution

  • Excellent

    75.6%
  • Very Good

    20.6%
  • Average

    2.6%
  • Poor

    0.3%
  • Terrible

    0.9%

Do You Use Zoho Assist?

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Zoho Assist User Reviews

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Zoho Assist Screenshots

Zoho Assist FAQs

What is Zoho Assist used for?

Zoho Assist is Remote Access Software. Zoho Assist offers the following functionalities:

  • Session Transfer
  • Session Recording
  • Remote Control
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat

Learn more about Zoho Assist features.

Does Zoho Assist provide API?

Yes, Zoho Assist provides API.

Zoho Assist Contact

Vendor Details

Pleasanton, CA Founded : 1996

Contact Details

+1 (888) 900-9646

https://www.zoho.com/assist/

Social Media Handles

Zoho Assist Integrations

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