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About UserTesting

UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss.

Screenshots & Videos

UserTesting
Available Tests
My Recruit
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    98%
  • Reviews
    92%
  • Momentum
    67%
  • Popularity
    92%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Business Hours, Online

UserTesting Features

UX Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    98%

User Research

Helps to study user behavior through task analysis and feedback methods

User Journeys

Helps to measure the overall experience the user had while interacting with the system

Usability Testing

Helps in finding if the system is user-friendly from the end-user perspective

Unmoderated Testing

Helps conducting tests on fairly functional websites

Screen Activity Recording

Allows recording every screen action during the user's session

Prototyping

Helps increasing product design efficiency and enhances accuracy

For Websites

Allows the application to run on websites

For Mobile

Allows the application to run on mobile apps

Animation

Helps doing motion design and animate the transitions for making UI elements lively

Heatmaps

Heatmaps show where users have clicked on a page

UserTesting Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 22/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UserTesting Pricing.

UserTesting Alternatives

View All UserTesting Alternatives

UserTesting Reviews

User Rating

4.1/5 (Based on 1,518 Ratings)

Ratings Distribution

  • Excellent

    70.5%
  • Very Good

    16.4%
  • Average

    3.2%
  • Poor

    2.4%
  • Terrible

    7.5%

Do You Use UserTesting?

Write a Review

UserTesting User Reviews

Videos on UserTesting

UserTesting Screenshots

UserTesting FAQs

What is UserTesting used for?

UserTesting is UX Software. UserTesting offers the following functionalities:

  • User Research
  • User Journeys
  • Usability Testing
  • Unmoderated Testing
  • Screen Activity Recording
  • Prototyping
  • For Websites
  • For Mobile
  • Animation

Learn more about UserTesting features.

What are the top alternatives for UserTesting?

Does UserTesting provide API?

No, UserTesting does not provide API.

UserTesting Contact

Vendor Details

San Francisco, California Founded : 2007

Contact Details

+1 888-877-1882

http://www.usertesting.com/

Social Media Handles

Customers

Microsoft
Expedia
FamilySearch
Everynote

UserTesting Integrations

Disclaimer

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