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About Sprinklr

Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%
  • Reviews
    86%
  • Momentum
    69%
  • Popularity
    90%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours

Sprinklr Awards

Sprinklr Features

Social Media Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Posts Scheduling

Schedules your posts beforehand to post contents timely even in your absence

Multi-User Collaboration

Allows multiple users to work on one project to ensure effective team work

Multi-Account Management

Facilitates the usage of multiple social media account for a wider reach

Customer Engagement

Enables the brand to maintain contact with their potential customers

Brand Tracking

Helps to know the position of your brand on the social media network

Auto Publishing

Publishes scheduled posts as and when they become relevant

Analytics (Social Media)

Helps you analyse performance based on reaction to posts

Content Management

Helps you to create and customize your contents to make user and SEO friendly

Sprinklr Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Quotation Based / Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 21/06/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Sprinklr Pricing.

Sprinklr Alternatives

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Sprinklr Reviews

User Rating

3.9/5 (Based on 936 Ratings)

Ratings Distribution

  • Excellent

    42.4%
  • Very Good

    41%
  • Average

    11.9%
  • Poor

    2.9%
  • Terrible

    1.8%

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Sprinklr User Reviews

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Sprinklr FAQs

What is Sprinklr used for?

Sprinklr is Social Media Management Software. Sprinklr offers the following functionalities:

  • Social Media Monitoring
  • Posts Scheduling
  • Multi-User Collaboration
  • Multi-Account Management
  • Customer Engagement
  • Brand Tracking
  • Auto Publishing
  • Analytics (Social Media)
  • Content Management

Learn more about Sprinklr features.

What are the top alternatives for Sprinklr?

Does Sprinklr provide API?

Yes, Sprinklr provides API.

Sprinklr Contact

Vendor Details

New York, New York Founded : 2009

Contact Details

+1 917-933-7800

https://www.sprinklr.com/

Social Media Handles

Customers

Microsoft
Loreal
Cisco
Samsung
Verizon
McDonald's
Comcast
Bayer
NetFlix
Honda

Sprinklr Integrations

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