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About RescueAssist

RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin. Start a support session and send files in a live or unattended support session. Host up to 15 sessions simultaneously per technician. It integrates with Slack. Remote Teams, Small, Medium and Large companies make use of the software.

Screenshots & Videos

RescueAssist : Connections screenshot
RescueAssist :screenshot
RescueAssist :Mobile Device screenshot
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%
  • Reviews
    81%
  • Momentum
    60%
  • Popularity
    81%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

RescueAssist Features

Remote Access Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

RescueAssist Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot

Disclaimer: The pricing details were last updated on 02/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about RescueAssist Pricing.

RescueAssist Alternatives

View All RescueAssist Alternatives

RescueAssist Reviews

User Rating

4.2/5 (Based on 320 Ratings)

Ratings Distribution

  • Excellent

    53.1%
  • Very Good

    39.1%
  • Average

    6.3%
  • Poor

    0.6%
  • Terrible

    0.9%

Do You Use RescueAssist?

Write a Review

RescueAssist User Reviews

Videos on RescueAssist

RescueAssist Screenshots

RescueAssist FAQs

What is RescueAssist used for?

RescueAssist is Remote Access Software. RescueAssist offers the following functionalities:

  • Session Transfer
  • Session Recording
  • Remote Control
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat

Learn more about RescueAssist features.

What are the top alternatives for RescueAssist?

Does RescueAssist provide API?

No, RescueAssist does not provide API.

RescueAssist Contact

Vendor Details

Boston, MA

Contact Details

1 855 263 2838

https://get.gotoassist.com/

Social Media Handles

RescueAssist Integrations

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