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Freshchat Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

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Disclaimer: The pricing details were last updated on 22/06/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Live Chat Software

  • The Average Cost of a basic Live Chat Software plan is $19 per month.

  • Freshchat pricing starts at $15/month, which is 21% lower than similar services.

  • 62% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

Freshchat FAQs

How much does Freshchat cost?

The pricing for Freshchat starts at $15.00 per user per month. Freshchat has 6 different plans:

  • Growth (Messaging) at $15.00 per user per month.
  • Growth Omnichannel at $29.00 per user per month.
  • Pro (Messaging) at $39.00 per user per month.
  • Pro Omnichannel at $59.00 per user per month.
  • Enterprise (Messaging) at $69.00 per user per month.
  • Enterprise Omnichannel at $99.00 per user per month.
    • Freshchat also offers a Free Plan with limited features.

      Learn more about Freshchat pricing.

Does Freshchat offer a free plan?

Yes, Freshchat offers a free plan.

Learn more about Freshchat pricing.

Compare Freshchat Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Freshchat Freshchat 15 per month per user Freshchat Pricing
Zendesk Chat Zendesk Chat 19 per month per user + Zendesk Chat Pricing
Tidio Chat Tidio Chat 12.5 per month - - Tidio Chat Pricing
Comm100 Live Chat Comm100 Live Chat 29 per month per user + Comm100 Live Chat Pricing
Smartchat Smartchat 49 per month - + Smartchat Pricing
LiveChat LiveChat 16 per month per user + LiveChat Pricing
LiveAgent LiveAgent 15 per month per user + LiveAgent Pricing
ClickDesk ClickDesk 12.99 per month per user - ClickDesk Pricing
Intercom Intercom 59 per month - - Intercom Pricing
Tiledesk Tiledesk - - - - Tiledesk Pricing

Free Software Alternatives to Freshchat

Freshchat Alternatives

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Freshchat Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    96%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Freshchat Integrations

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