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Intercom Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

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Disclaimer: The pricing details were last updated on 13/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Live Chat Software

  • The Average Cost of a basic Live Chat Software plan is $19 per month.

  • Intercom pricing starts at $59/month, which is 211% higher than similar services.

  • 62% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

Intercom FAQs

How much does Intercom cost?

The pricing for Intercom starts at $59.00 per month. Intercom has 2 different plans:

  • Start (Small Business) at $59.00 per month.
  • Grow (Small Businesses) at $119.00 per month.
    • Intercom also offers a custom plan based on the customer's request.

      Learn more about Intercom pricing.

Does Intercom offer a free plan?

No, Intercom does not offer a free plan.

Learn more about Intercom pricing.

Compare Intercom Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Intercom Intercom 59 per month - Intercom Pricing
Zendesk Chat Zendesk Chat 19 per month per user + Zendesk Chat Pricing
Smartchat Smartchat 49 per month - + Smartchat Pricing
Crisp Crisp 25 per month per user + Crisp Pricing
Let's Connect Let's Connect 275 per month - + Let's Connect Pricing
Freshchat Freshchat 15 per month per user + Freshchat Pricing
ClickDesk ClickDesk 12.99 per month per user - ClickDesk Pricing
LiveChat LiveChat 16 per month per user + LiveChat Pricing
ChatFlow247 ChatFlow247 99 per month - - ChatFlow247 Pricing
LiveEngage LiveEngage - - - + LiveEngage Pricing

Free Software Alternatives to Intercom

Intercom Alternatives

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Intercom Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    96%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Intercom Integrations

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