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Showing 1 - 20 of 29 Products

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveChat logo
A feature-rich live chat software 4.4 Based on 861 Ratings
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What is LiveChat and how does it work?

LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 96%
  • Momentum 75%
  • Popularity 94%

LiveChat Pricing

  • Free Trial Available
  • Starts at $16.00. Offers Custom plan.

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Crisp logo
Chat with your visitors with a personal touch 4.3 Based on 140 Ratings
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What is Crisp and how does it work?

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 88%
  • Momentum 75%
  • Popularity 84%

Crisp Pricing

  • Free Trial Available
  • Starts at $25.00. Offers Free-forever plan.

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

JivoChat logo
Generate revenue by connecting clients from anywhere 4.2 Based on 146 Ratings
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What is JivoChat and how does it work?

JivoChat is specifically built for E-commerce companies to serve as an effective business communication tool. It is the one omnichannel application that comprises emails, live chat, Facebook messaging, dial up calls, everything under one interface. This tool helps users execute live chat on their website, offers chat support to clients on Facebook, dial a phone number in any country, and manage all texts to a company's mail Id. JivoChat offers great customer service experiences as the team can quickly respond to their client's queries. It comprises some pro features, including call transfers, routing, recording, and much more. The instant callback feature enables your potential customers to connect with you to close more deals promptly and easily. Businesses using this tool will never risk a chance of missing a client's reach, and it redirects emails from your company's address to the JivoChat inbox so that that team can reply faster. Overall, JivoChat is highly dedicated to providing the ideal communication solutions for all e-commerce business owners to accelerate their sales and customer retention.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 92%
  • Momentum 71%
  • Popularity 86%

JivoChat Pricing

  • Free Trial Available
  • Starts at $13.00. Offers Free-forever plan.

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

tawk.to logo
A free and easy way to communicate with your customers 4.2 Based on 207 Ratings
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What is tawk.to and how does it work?

tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 91%
  • Momentum 68%
  • Popularity 92%

tawk.to Pricing

  • Free Trial Not Available
  • tawk.to Offers Free-forever plan.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Olark logo
The ideal chat software for your brand 4.2 Based on 268 Ratings
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What is Olark and how does it work?

Olark is a live chat software developed to connect the users to the right customers with automated messages and live chatting. It is an easy to use software that enables the user to live chat with the customers to provide a more user-friendly experience. With Olark, the users get features like automated messaging, detailed visitor insights, custom pre-chat surveys, and accurately detailed reporting. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and monitor the updates of your lead generation. It additionally provides features for agent scheduling, co browsing, and persistent chatting with your customers. Using Olark, users get a software that can be integrated with other softwares like HubSpot, HelpScout, Groove, Salesforce, Zendesk, and much more. It further enables you to manage knowledge databases, online forms, and visitor targeting. You can also manage shortcut messages and transfers using Olark. The platform provides a free trial version to test and try its features before making the actual purchase apart from a variety of premium plans to choose from.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 85%
  • Momentum 64%
  • Popularity 88%

Olark Pricing

  • Free Trial Available
  • Olark Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveHelpNow logo
Frame out the best customer support experience for your team 4.4 Based on 253 Ratings
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What is LiveHelpNow and how does it work?

LiveHelpNow is an appropriate customer service management software that helps companies provide adequate support to individual customers through chat, SMS, support ticket and FAQs. The software enables seamless communications between brands and their end-users across multiple mediums as per choice. Moreover, with LiveHelpNow, users can even get the received emails converted into support tickets on the go. It opens additional ways of communication through favourite social media channels, without much of a hassle. LiveHelpNow is an ideal software for call centres. It allows teams to create and manage unlimited workflows, chat portals and related content unique to different brands and individual products. Further, AI-based chatbots made available within the same are capable of handling frequently asked questions besides providing adequate solutions to common issues in real-time. LiveHelpNow also supports targeted engagements, facilitating seamless interaction between online visitors and the agent, leaving a strong impact on the minds of the former. Users can also create and launch pre-chat and post-chat surveys to gain a clear understanding of present business proceedings.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 83%
  • Momentum 67%
  • Popularity 85%

LiveHelpNow Pricing

  • Free Trial Available
  • Starts at $9.00.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Comm100 Live Chat logo
An ideal customer service software 4.5 Based on 142 Ratings
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What is Comm100 Live Chat and how does it work?

Comm100 life chat software is a digital customer engagement solution that helps brands organize their unique combination of a bot, human agent, and self-serve interactions. It is the ultimate solution from sales to frontline marketing service and support that allows businesses to amplify their customer expectations via personalized and efficient engagements through email, SMS, social media, and live chat with a single AI-powered chatbox. Comm 100 live chat solution is all-in-one software to convert website visitors to customers, amplify sales, and improve customer satisfaction. It empowers personalized and genuine customer engagement which websites need the most. Through a website and mobile app, agents can engage more efficiently by opting for powerful tools that include audio, video chat, auto-translation routing, and co-browsing. Users can automate the mundane tasks, such as FAQs, meeting scheduling, and gathering contact information, so their agents and clients can focus on more essential tasks with Comm100. Users additionally get Agent Assist which is a tool that checks in on your interactions, comprehends what visitors are asking, and recommends responses from your knowledge base.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 87%
  • Momentum 61%
  • Popularity 84%

Comm100 Live Chat Pricing

  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Smartsupp logo
A fully customizable live chat software 4.4 Based on 80 Ratings
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What is Smartsupp and how does it work?

Smartsupp offers a number of exciting tools and features that make the job of converting website visitors a lot easier for your chat operators. Real time chatting and interaction between your agents and visitors increases the rate of conversion of visitors into happy customers. Understand the behaviour of your visitors by getting a view of his screen, clicks and cursor movements. Customize the colours, texts and position of your chat box in a way that defines your brand. With Smartsupp, you can also reply to your customers via your smartphones. The software also allows you to keep your visitors engaged by sending timely personalized messages automatically.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 90%
  • Momentum 65%
  • Popularity 82%

Smartsupp Pricing

  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Acquire logo
Customer engagement and business growth made easy 4.6 Based on 60 Ratings
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What is Acquire and how does it work?

Acquire is a conversational customer experience management platform, helping out companies to collaborate and connect with their clients over video or chat. Teams can also co-browse a particular matter and come up with solutions, accordingly. At present, 100+ companies from different parts of the globe depend on Acquire to get their job done. Retail, Airline and Finance sectors can depend on this particular for their day to day tasks. Shopify, Salesforce, Magento, DocuSign, Zendesk, Twitter, Hubspot, ZohoCRM are some of the external platforms with which companies using Acquire can integrate in real-time. For security reasons, the software abides by a transparent fair and lawful process while collecting personal data and is never shared with third-party organisations. All data stored are in compliance with GDPR rules and policies. Acquire’s IVR powered native SMS and voice service is incorporated with a real-time call queuing and routing facility alongside voicemail and call recording options.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 76%
  • Momentum 63%
  • Popularity 82%

Acquire Pricing

  • Free Trial Not Available
  • Acquire Offers Custom plan.

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Tidio Chat logo
An all-in-one live chat software Write a Review
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What is Tidio Chat and how does it work?

Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 73%
  • Momentum 67%
  • Popularity 86%

Tidio Chat Pricing

  • Free Trial Not Available
  • Starts at $12.50. Offers Free-forever plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ProProfs Chat logo
Makes the job easy for your chat representatives 4.5 Based on 98 Ratings
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What is ProProfs Chat and how does it work?

Engage your customers with predefined messages from ProProfs Chat so that you never miss out on any of your prospective customers. It also allows operator to operator chat which lets your new chat representatives stay connected with the experienced ones. The customizable chat windows and readymade chat templates leave a lasting impression on your visitors. ProProfs Chat also allows you to understand the behaviour of your visitors by tracking and monitoring them on a real-time basis. You can also monitor your real time conversations as well as track the performance of your operators and offer them feedback in order to improve their efficiency.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 78%
  • Momentum 71%
  • Popularity 83%

ProProfs Chat Pricing

  • Free Trial Available
  • Starts at $10.00. Offers Custom plan.

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chaport logo
A seamless multi-channel live chat and chatbot software 4.6 Based on 49 Ratings
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What is Chaport and how does it work?

Chaport is a ‘modern-day messenger’ that makes it easy for users to connect with their customers through a simple chat interface. The user has to install a chat button on the website, answer the queries of their customers, and increase sales. While the tool allows communicating in real-time, website visitors can get in touch even offline since their replies will be sent to customers via email notifications. The features that make Chaport stand out is the ability to transfer a chat to a colleague, join a group chat, or view the conversation of other colleagues in real-time. Chaport can improve sales further through automatic chat invitations based on specific rules. Being available across multiple devices, Chaport allows users to talk to their customers at any time and from any location. In addition, to live chat tools, Chaport also offers chatbot and knowledge base functionalities to help companies automate their customer service and reduce the load on their teams.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 73%
  • Momentum 65%
  • Popularity 76%

Chaport Pricing

  • Free Trial Available
  • Starts at $15.00. Offers Free-forever and Custom plan.

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

WhosOn logo
Track, Chat, Engage 4 Based on 22 Ratings
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What is WhosOn and how does it work?

WhosOn smart live chat software is designed to enhance the element of user satisfaction for your business with its proactive track, chat and engage approach. This means every time a visitor lands your website, you can greet them with a message and offer them more targeted, quality services. WhosOn features such as sentiment analysis and mood indicator software offer some relevant insights into user behaviour in real time. The smart suggest response feature helps speed up your response time to visitor queries. WhosOn also comes with a video chat feature that brings an element of interpersonal communication in customer support. WhosOn gives your customer service endeavours an extra edge needed to capture user attention.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 70%
  • Momentum 68%
  • Popularity 69%

WhosOn Pricing

  • Free Trial Available
  • Starts at $33.00.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatra logo
Real-time chats made easier and effective 4.4 Based on 12 Ratings
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What is Chatra and how does it work?

A live chat software that helps you to bring a personal touch while communicating to your customers. Chatra comes with a host of features that makes talking with customers easier for you and your agents. All the conversations are saved, including the unsent messages, which makes it a lot easy for you to follow up with a particular customer. Its Intelligent Chat DIstribution feature makes sure no customer is kept waiting for a response. Whenever an agent fails to react to any query in a certain time-frame, the chat is automatically offered to the other agents online. These real-time conversations can be viewed by all your agents and they can join in the conversation whenever they feel like.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 76%
  • Momentum 61%
  • Popularity 74%

Chatra Pricing

  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpOnClick logo
Live Chat and Helpdesk Software 3.8 Based on 13 Ratings
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What is HelpOnClick and how does it work?

HelpOnclick empowers website owners to convert their visitors into paying customers and boost retention rate by 40 percent. Users only need an Internet connection along with a PC or mobile device to stay in touch with their customers 24/7. It also comes with a virtual agent that instantly replies to customer queries based on the knowledge-base. Live chat can be set up on the website within 5 minutes without the need for any programming skills. It enables customer support teams to chat from anywhere and provide in-depth answers to all queries. It seamlessly integrates with all types of devices as users can install apps onto their browser, directly on the Operating System, or even mobile devices. The Live Chat features include everything that the customers need to set up, customize, monitor, chat, and learn from live chat sessions. Once the setup has been completed by pasting a simple HTML code on the website of users, the tool can be customized to their needs.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 74%
  • Momentum 63%
  • Popularity 80%

HelpOnClick Pricing

  • Free Trial Available
  • Starts at $7.20.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

MyLiveChat logo
Turn visitors into customers with My LiveChat 3 Based on 15 Ratings
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What is MyLiveChat and how does it work?

My LiveChat is an online live chat platform that facilitates the users to engage with their customers in a faster and personal way. It enables the user to chat with their customer in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit every requirement and need.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 69%
  • Momentum 64%
  • Popularity 71%

MyLiveChat Pricing

  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Paldesk logo
All-in-one Communication Platform 4.5 Based on 19 Ratings
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What is Paldesk and how does it work?

Paldesk is an Omnichannel Communication tool to convert visitors and customers. The software offers features of Live Chat, and Help Desk Software to meet the needs of your organization. The software integrates with Drupal, Zapier, Slack, WordPress, and more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 71%
  • Momentum 60%
  • Popularity 83%

Paldesk Pricing

  • Free Trial Available
  • Starts at $9.00.

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HappyFox Chat logo
Live chat software for better lead generation 4.5 Based on 120 Ratings
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What is HappyFox Chat and how does it work?

HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 83%
  • Momentum 62%
  • Popularity 80%

HappyFox Chat Pricing

  • Free Trial Available
  • Starts at $29.00.

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

WebsiteAlive logo
Live Chat Software for Sales and Customer Happiness 4.2 Based on 9 Ratings
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What is WebsiteAlive and how does it work?

WebsiteAlive is customer support and happiness tool that enables both support and sales teams to intuitively connect with their customers. Customer support efforts can be easily scaled with the business of the users, eliminating the need for one-time investments. Users can customize the tool to sync it with the brand of their company with the ability to add a logo, colors, and more. There is absolutely no programming involved. All that the user has to do is simply copy a code snippet and paste it on his/her website. The agent logins can then be set up within minutes to accept chats. Following this, a dedicated chat widget appears on the website that customers can use to get in touch with the support teams. Other leading features of the tool include one-click call transfer, integration into social media, marketing, and email campaigns, and connecting with popular applications.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 67%
  • Momentum 61%
  • Popularity 76%

WebsiteAlive Pricing

  • Free Trial Not Available
  • Starts at $30.00. Offers Custom plan.

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

raychat logo
A Simple Online Chat Experience Solution Write a Review
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What is raychat and how does it work?

raychat software is a Live Chat Software used to optimize customer's behavior. Customize the chat widget with brand, logo, and more. Engage your audience with messages and schedule agents to assist them. Generate Leads to measure the performance of your team. It integrates with Drupal, Joomla, and more. Small, Medium and Large companies make use of the software.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 60%
  • Momentum 62%
  • Popularity 78%

raychat Pricing

  • Free Trial Available
  • raychat Offers Free-forever plan.

List of Live Chat Software For Mac

PRODUCT NAME SW SCORE AGGREGATED RATINGS
LiveChat LiveChat 98 4.4
Crisp Crisp 98 4.3
JivoChat JivoChat 97 4.2
tawk.to tawk.to 97 4.2
Olark Olark 94 4.2
LiveHelpNow LiveHelpNow 93 4.4
Comm100 Live Chat Comm100 Live Chat 93 4.5
Smartsupp Smartsupp 92 4.4
Acquire Acquire 92 4.6
Tidio Chat Tidio Chat 91 0

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